Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. INFORMATION WE COLLECT

When you visit our site, we automatically collect certain information about your device (such as your web browser, IP address, and time zone).
Additionally, when you make a purchase, we collect information you provide at checkout — including your name, billing and shipping addresses, payment information, email, and phone number.

We also collect data if you subscribe to our newsletter or contact us through our website.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders (including shipping, confirmations, and invoices)

  • Communicate with you regarding your order or inquiries

  • Screen for potential risk or fraud

  • Send updates, promotions, or product announcements (only if you opt in)

  • Improve our website and shopping experience

3. SHARING YOUR INFORMATION

We share your information only with trusted third parties necessary to operate our business, such as:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping carriers (e.g., USPS, DHL)

We do not sell or rent your personal information to any third party.

4. COOKIES

Our site uses cookies to provide a better browsing experience and to analyze how visitors interact with our website.
You can disable cookies in your browser settings, but some site functions may not work properly.

5. DATA RETENTION

We retain your order information for our records unless you request that we delete it.
If you are located in the EU or UK, you have the right to access, correct, or erase your personal data.

6. YOUR RIGHTS (GDPR & CCPA)

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

To exercise these rights, please contact us at charmingcosmiccrafts@gmail.com.

7. SECURITY

We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, or destroyed.

8. CONTACT US

For more information about our privacy practices or if you have questions, please contact us at:
📧 charmingcosmiccrafts@gmail.com.